Frequently Asked Questions
Find answers to common questions about your Felina experience.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
When will my order ship?
Orders are typically processed within 1-2 business days. You will receive a tracking number via email once your package is en route.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement for any modification requests.
Are your materials sustainably sourced?
Felina is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
What should I do if I receive a damaged item?
We apologize for the inconvenience. Please email us immediately with photos of the damage and your order number for an express replacement.